Try Someone New: Mediator Shortlists, Arbitrator Panels, and the Power of Choice as a Tool for Increasing Diversity in Dispute Resolution
Try Someone New: Mediator Shortlists, Arbitrator Panels, and the power of choice as a tool for increasing diversity in Dispute Resolution.
By Ana Cristina Maldonado
If you represent clients in mediation or in arbitration, you have proposed, selected, and hired neutrals. Stop and reflect for a moment on the last five to ten years: How diverse is the group of neutrals that you have worked with?
Your answer may depend on the type of law you practice. Family mediators skew female. County mediators are quite diverse. But if you practice in commercial civil law, particularly on high dollar value cases, your arbitrators and mediators are most likely all white men.[1]
According to the American Bar Association’s (ABA) Report on Resolution 105: “Dispute Resolution [is] a segment of ‘legal’ services that has been described as ‘arguably the least diverse corner of the [legal] profession.’” [2]
Florida’s pool of lawyers and mediators also reflects this lack of diversity, as illustrated in the table[3] below.
The large national panels are heeding the ABA’s call and working to diversify their rosters of neutrals. JAMS and the American Arbitration Association (AAA) have all sought to increase their rosters to reflect a metric[4] of 30% diverse neutrals, recruiting new panelists and tracking the rates at which they are hired.
You might be thinking “So what?” Choosing a neutral is one of hundreds of decisions you make in a day. Maybe you’ve delegated the choice to your paralegal from a curated shortlist of effective and experienced neutrals. Maybe you rely on colleagues. Today, I ask you to stop and reflect on your habitual neutral selection process.
To prompt that reflection, here are some stories:
- An African American attorney, recently trained as a Florida Supreme Court Certified Circuit Civil mediator, observed that in 20+ years of practice, he never had a mediator who looked like him. He thought to pursue mediation work only recently, when after a case, the mediator told him that he would be good at it.
- A creative and transformative mediator (and eminent retired African American lawyer) shared that throughout his career, he never served as mediator on a case where there was not at least one black person. While he has ably served his community, many people outside it will never know what they have missed.
- A white female judge from Portland, Oregon described how there were ZERO mediators of color in her state. Acknowledging her city’s “woke” reputation, she also referenced the exclusion laws that banned black people from being in Oregon Territory, which were enshrined in Oregon’s state constitution from its inception until 1926.[5] The judge described organizing a mediator training for minority neutrals and reported that, as a result, there are now six diverse mediators working in her state.
These stories put the issue in human terms, in the context of our institution: dispute resolution within the legal system.
The big picture emerges from choices on two levels: policy and case-by-case.
So what should we do?
- Increasing the diversity of our bench is a long-standing policy goal. It’s time to set the same goal for neutrals and take action. Firms (both mediation rosters and law firms who hire mediators) should implement the 30% metric and measure progress.[6]
- If you are a diverse attorney: add skills as a neutral to your toolbox and get trained as a mediator or arbitrator. Market yourself to your community and beyond. Build your skills through experience.
- If you are an individual attorney, and upon reflection, your mediator or arbitrator short list could be more diverse: Look beyond your usual list and try someone new. Be intentional. Use diverse neutrals not only in cases that serve their respective communities, but in cases beyond.
When it comes to increasing diversity in dispute resolution, individual attorneys – YOU – have influence and control. You can’t choose your judge, but you can choose your neutral. Your choice matters.
Ana Cristina Maldonado is Chair Elect of The Florida Bar’s ADR Section (2023-2024) and was appointed in 2023 by the Chief Justice of the Florida Supreme Court to the Mediator Ethics Advisory Committee (MEAC). A Florida Supreme Court Certified Mediator in Circuit Civil, County, Dependency and Family and a primary trainer with over 2,000 mediations, she currently teaches at Nova Southeastern University’s Shepard Broad College of Law.
[1] https://www.americanbar.org/groups/dispute_resolution/resources/aba-resolution-105/
[2] Id.
[3] Table prepared by Christopher Shulman for a CLE held at Nova Southeastern University on March 6, 2024. The event video is available at https://www.youtube.com/watch?v=dylE6msdk6c.
[4] A metric is not a quota: it’s a measurement that ensures accountability, tracks progress, and leaves open the option to choose.
[5] Author’s note: My mother’s family is from Oregon. It took me sitting on an ADR panel with this Judge to learn this fact.
[6] Here are some resources if you don’t know where to start:
Arbitration Case Law Update
Published: JULY/AUGUST 2024
Writen by: DONNA GREENSPAN SOLOMON
Walsh Group v. Zion Jacksonville, LLC, 379 So. 3d 571 (Fla. 5th DCA 2024). Claims for littering, trespass, organized fraud, and gross negligence were subject to contract’s broad arbitration clause.
Flying Panda Florida, LLC v. Rutherford, 380 So. 3d 529 (Fla. 5th DCA 2024). It was the arbitrator’s role, not the trial court’s, to consider whether the exculpatory clause was valid.
Yederlinic v. Heather Hill Nursing Ctr., LLC, 49 Fla. L. Weekly D875 (Fla. 2d DCA Apr. 19, 2024). Individual who signed arbitration provision was not acting as resident’s attorney-in-fact pursuant to a durable power of attorney, and thus, resident’s estate was not required to arbitrate negligence claim.
United States Fire Ins. Co. v. Am. Walks at Port St. Lucie, LLC, 4D2023-1784, 2024 WL 2178633 (Fla. 4th DCA May 15, 2024). Ordering arbitration was improper before arbitrator determined that developer had validly terminated prime contract and thus had validly accepted assignment of master subcontract containing arbitration agreement.
Palacios v. Lawson, 381 So. 3d 623 (Fla. 4th DCA 2024). Patient and company exercised their freedom to contract around Medical Malpractice Act (MMA) by agreeing to arbitrate medical-malpractice claims entirely outside MMA’s framework, and thus arbitration agreement was not void as against public policy.
Venn Therapeutics, LLC v. CAC Pharma Investments, LLC, 382 So. 3d 6 (Fla. 2d DCA 2024). Arbitration clauses that include in their scope all claims or controversies arising out of the subject contract limit arbitration to claims having some direct relation to the terms and provisions of the contract.
Pro-Play Games, LLC v. Roger, 3D23-1458, 2024 WL 1423882 (Fla. 3d DCA Apr. 3, 2024). Test for determining arbitrability of particular claim under broad arbitration provision is whether significant relationship exists between claim and agreement containing arbitration clause, regardless of legal label attached to dispute.
Paquin v. Campbell, 378 So. 3d 686 (Fla. 5th DCA 2024). Equitable estoppel did not compel heirs, as non-signatories to decedent’s contracts, to arbitrate tort claims against decedent’s investment advisor.
Florida Roads Trucking, LLC v. Zion Jacksonville, LLC, 5D23-2094, 2024 WL 1594574 (Fla. 5th DCA Apr. 12, 2024). Seller’s claims against haulers for litter and trespass were beyond scope of arbitration clause in contract of sale between buyer and seller, regarding sand used for construction; contract provided for arbitration only of controversies and claims between seller and buyer or seller and buyer’s surety, haulers were neither party to the contract nor buyer’s surety, haulers were not buyer’s officers or agents, and haulers did not receive any rights or incur any obligations under the contract.
OptumRx v. King’s Drugs, Inc., 49 Fla. L. Weekly D848 (Fla. 2d DCA Apr. 17, 2024). California venue provision for arbitration proceedings did not preclude Florida state court from considering petitions to compel arbitration.
Zahav Refi LLC v. White Hawk Asset Mgmt., Inc., 49 Fla. L. Weekly D852 (Fla. 2d DCA Apr. 17, 2024). A motion to confirm an arbitration award is not mandatory because the arbitration award becomes final once the arbitrator releases his finding.
Sch. Bd. of Broward Cnty. v. Smith, 384 So. 3d 248 (Fla. 4th DCA 2024). Even though parties agree under collective bargaining agreement that arbitrator’s award would be “final and binding” on them, such award is not self-executing and must be confirmed by court of competent jurisdiction to be enforceable; while standard of review is highly deferential to arbitrator’s findings and arbitration awards can be confirmed even if legally incorrect, such award must nonetheless stay within bounds of statute governing when arbitration award can be vacated.
Fisten v. Brown, 49 Fla. L. Weekly D398 (Fla. 3d DCA Feb. 21, 2024). Trial court had no discretion to do anything except confirm award once it had denied motion to vacate and there was no other pending motion.
Telesco Constr. Mgmt., Inc. v. Nat’l Concrete Pres., Inc., 49 Fla. L. Weekly D514 (Fla. 3d DCA Mar. 6, 2024). Compelling production of merits discovery prior to determining arbitrability departed from the essential requirements of law, warranting certiorari relief.
Michaels v. Johnson, 49 Fla. L. Weekly D971 (Fla. 4th DCA May 8, 2024). Plaintiff was denied due process where trial court sua sponte dismissed her action as a sanction for failure to comply with an order of referral to arbitration.
Donna Greenspan Solomon was the first attorney certified by The Florida Bar as both Business Litigator and Appellate Specialist. Donna is a Member of the National Academy of Distinguished Neutrals and serves as a Chair on AAA (Commercial Panel) and FINRA arbitrations. She is a Certified Circuit, Appellate, and Family Mediator and Florida Supreme Court Qualified Arbitrator. Donna is also a Member of the Florida Supreme Court Committee on Standard Jury Instructions—Contract and Business Cases. Donna can be reached at (561) 762-9932 or [email protected] or by visiting www.solomonappeals.com.
______________________________________________________________________________
For additional ADR tips and resources, go to www.palmbeachbar.org/alternative-dispute-resolution-committee.
A Modest Proposal to Avoid Discovery Nightmares
Written by: Judge Lucy Chernow Brown (Ret.)
Published: June 2024
My life as a discovery mediator began with a court order appointing me to conduct a mediation among the parties on all disputed discovery issues in a complex, multiparty case. At the time, I had not heard of the term “discovery mediator.” The order was issued in Florida’s Fifteenth Judicial Circuit by Hon. Ed Artau, now an appellate judge on the Fourth District Court of Appeal. He ordered that no discovery matter in the case be set for a court hearing unless it had first been mediated. To give the order teeth, and to start the ball rolling, he also canceled all discovery hearings already on his calendar in this case, pending mediation.
The Court’s Process
The court required a mediator’s report for every mediation session, summarizing the date, time and subject of the specific dispute; listing the parties and/or counsel in attendance; and noting whether there was agreement or impasse. In this case, I issued 21 mediator’s reports to the court. All but one of the reports were accompanied by agreed order(s) resulting from mediation. Many sessions lasted for several hours; some required a full day. Every agreed order was minutely reviewed and ultimately initialed on every single page by all counsel involved. The attorneys—at first unable to civilly discuss the disputed issues—reached resolutions with the help of a neutral mediator who had the time to listen to, read and focus on their disputes. As I became more familiar with the details, the parties agreed and consented to have the court also name me as a special magistrate for the purpose of conducting all necessary in camera inspections.
Confidentiality: A Key Advantage
The confidentiality element of the mediation process was a major advantage in working out agreements among the parties. As the discovery mediator, I quickly learned the real interests of the parties behind their pending discovery requests and/or objections in private, confidential caucuses. Once I uncovered these, compromises became easier. After several long sessions, there were fewer confidential caucuses and more joint sessions as the parties became more comfortable with the process, the mediator and each other. Another element that encouraged compromise was the positive environment provided by the law firm hosting the sessions. Lunches, conference rooms and support staff for preparing the sometimes-lengthy proposed agreed orders helped everyone work together toward a common goal.
Positive Outcomes
The discovery mediation was successful, according to the judge and the attorneys; I thought so too. Why is it relevant now? And how can you explore this option for your cases?
With the recent fast-track mandate of the Florida Supreme Court, local administrative orders requiring efficient case management and the resulting difficulty getting hearing time, discovery mediation can be a good alternative to getting bogged down in discovery litigation. It is a particularly good alternative for complex cases in which you are being stonewalled. And, yes, there is authority for the court’s referral of discovery matters to mediation—even without all parties’ consent.
Legal Authority
Most of us are familiar with the special magistrate option for discovery matters under Rule 1.490 of the Florida Rules of Civil Procedure, which requires the consent of all parties. With an uncooperative opposing counsel, the court has no power to make the appointment under this rule.
Does the court nevertheless have the power to compel discovery mediation without the agreement of the parties? Yes. And there is legal authority to support this. Florida Rule of Civil Procedure 1.700(a) authorizes a judge to “enter an order referring all or any part of a contested civil matter to mediation or arbitration.” This allows a judge to refer discovery matters to mediation, even without all parties’ consent.
Cost Considerations
Attorneys getting together, face-to-face, with an experienced neutral mediator in a conducive environment with the benefit of confidentiality were able to quickly to articulate and narrow issues, and then reach agreements to resolve their disputes. But was it more expensive for the parties? At least one experienced attorney involved thinks that the cost of the mediator’s time was less than what her attorneys’ fees would have been to prepare of all necessary legal briefs for court hearings.
Embracing an Innovative Approach
Most litigators have experienced the snowballing craziness that creates a discovery nightmare, bogging down a case. Being a discovery mediator was eye-opening. This innovative approach demands serious consideration for the cases that keep you up at night.
Judge Lucy Chernow Brown (Ret.) served Palm Beach County for 24 years as a Circuit Judge, presiding over thousands of complex cases of all types. Judge Brown now serves as a mediator, arbitrator and special magistrate. A Florida Supreme Court-certified Civil Circuit Mediator, Judge Brown is a neutral with JAMS, the international ADR provider. She may be contacted at: [email protected].
This article is posted at: www.jamsadr.com/blog/alternative-dispute-resolution, and at Law.com/ALM. It is printed here with permission from JAMS.
For additional ADR tips and resources, go to https://www.palmbeachcountybar.org/alternative-dispute-resolution-committee.
Parenting Coordination: The Overlooked Dispute Resolution Process
By: Tami L. Augen Rhodes
Published: May 2024
Knock, knock…
Who’s there?
Client…
Client who?
Your client calling to say that you need to let the court know the children were brought home ten minutes late; my co-parent did not discuss our child’s soccer game with me; my co-parent gave our child chicken even after I reminded co-parent that our child needs more iron from red meat; my co-parent could not pick up our child even though co-parent knew that I had an important work meeting and I always accommodate co-parent; and so on and so on.
While most stories that start with “knock, knock” are jokes, what I have described is no laughing matter: it is pervasive and harming children. The Journal of Child and Adolescent Trauma teaches, “[p]arental conflicts consistently predict negative outcomes for children.” (V.15(3); Sept. 2022). Why, then, is Parenting Coordination (“PC”)[1] so underutilized?
Family Law practitioners typically consider the one-and-done model of ADR – mediation. When a Family Law case involves highly contested or high conflict children’s issues, often a Guardian Ad Litem or Social Investigation is used in litigation. This author suggests Courts and counsel consider early PC involvement.
Florida Statutes Section 61.125 (2) states, “[t]he purpose of parenting coordination is to provide a child-focused alternative dispute resolution process whereby a parenting coordinator assists the parents in creating or implementing a parenting plan by facilitating the resolution of disputes between the parents by providing education, making recommendations, and, with the prior approval of the parents and the court, making limited decisions within the scope of the court’s order of referral.”
Unlike most ADR processes, an initial PC appointment can be for up to twenty-four months. The PC can assist parents in learning communication skills for effective co-parenting; in developing a parenting plan; in implementing a parenting plan; in resolving disputes; and more. When the PC is involved early on, the PC can help to educate the parents regarding co-parenting and assist the parents with creating a Parenting Plan. Research shows greater compliance with Parenting Plans created by the parties versus a Court Ordered Parenting Plan. Additionally, the PC can teach skills and put tools in place designed to minimize and effectively address conflict. Moreover, the Court’s Order of Referral to PC can, and should, provide the PC with specific decision-making authority over non-substantive matters. Importantly, the PC should have the ability to assist the family, and the children, in being able to lead a functioning life. When parents need to resort to filing motions and waiting for an evidentiary hearing, a parenting dispute can take approximately three to nine months before there is a Judicial determination. When a PC has non-substantive decision-making abilities, the parents and child(ren) have immediate access to effective ADR, which is child focused, and which enables the child to have immediate decisions to increase normal childhood functioning. By way of example, waiting for a Judicial determination regarding a school field trip puts the child at risk for the trip having come and gone by the time the parents are in front of a Judge as opposed to a PC who utilizes skills to assist the parents in reaching a joint decision and, when there is a stalemate, is able to make a limited decision in a timely manner.
Chief Magistrate Serpil Ergun of the Cuyahoga County Domestic Relations Court in Cleveland, Ohio undertook an extensive study on the effectiveness of PCs. The final report as of May 2016, documents, “[t]here was a significant decrease in the number of motions filed, scheduled court events, and trials in the two years after appointment of a coordinator…. Motions decreased 56%. Court events decreased 58%. Trials decreased 32%. The average number of motions per case declined from 22.87 to 10.06.”
PCs are uniquely qualified to assist the Court: specifically, a PC must be a licensed mental health professional; a physician; a mediator with at least a master’s degree in a mental health field; or a member in good standing of The Florida Bar. Additionally, PCs must have three years of post-licensure/certification practice; be a Florida Supreme Court Certified Mediator; complete a twenty-four-hour PC training; and comply with continuing PC education requirements and reporting. The PC can meet with parents, children, collateral sources, schools, therapists, and others. The PC can also recommend additional services, such as individual therapy for a parent.
Ultimately, PCs help to keep cases from excessive Court usage; teach parents skills to enhance co-parenting; and maintain the focus on the children so they can grow up free from the detrimental effects of toxic parenting and thrive based upon healthy co-parenting.
Tami L. Augen Rhodes has practiced Marital and Family Law for 25 years. She is the Founder and President of the Palm Beach Academy of Collaborative Professionals; a Guardian Ad Litem; a Florida Supreme Court Certified Family Mediator; and a Qualified Parenting Coordinator for. For additional ADR tips and resources, go to www.palmbeachbar.org/alternative-dispute-resolution-committee
[1] PC shall refer to “Parenting Coordinator” or the “Parenting Coordination ADR Process”, based upon context.
ADMINISTRATIVE ORDER NO.: 3.602-07/24* IN RE: RESIDENTIAL EVICTION SUMMONS
Please click here to view AO.
15TH CIRCUIT JUDICIAL NOMINATING COMMISSION ANNOUNCES CERTIFICATION OF JUDICIAL NOMINEES
The Fifteenth Circuit Judicial Nominating Commission (“JNC”) takes pleasure in certifying the following nominees to fill the vacancy for a County Court Judge position created by the retirement of Judge Robert Panse:
- Lourdes Casanova
- Gabriel Ermine
- Jeremy Franker
- Ron Herman
- Gina Leiser
- Katherine Mullinax
A list of members of the Fifteenth Circuit JNC is available at https://www.flgov.com/judicial-and-judicial-nominating-commission-information/.
If you have any questions, please call Mr. Dieterle at (561) 734-5552 or at [email protected].
ADMINISTRATIVE ORDER 5.104-6/2024- IN RE: APPOINTMENT OF MAGISTRATES UNIFIED FAMILY COURT CASES
Please click here to view the AO.
ADMINISTRATIVE ORDER NO. 11.106- 6/2024 IN RE: ALTERNATE ASSIGNMENTS
Please click here to view the AO.
ADMINISTRATIVE ORDER NO. 11.101 6/2024- IN RE: ASSIGNMENT OF JUDGES
Please click here to view the AO.
15TH CIRCUIT JUDICIAL NOMINATING COMMISSION NOTICE OF INTERVIEW SCHEDULE
The Fifteenth Circuit Judicial Nominating Commission (“JNC”) announces that the following persons will be interviewed on Tuesday, July 9, 2024, to fill the county court vacancy created by the retirement of Judge Robert Panse, at the times indicated below:
9:00 a.m. Schnelle Tonge
9:12 a.m. Jeremy Zubkoff
9:24 a.m. Gabriel Ermine
9:36 a.m. Lourdes Casanova
9:48 a.m. Ronald Herman
10:00 a.m. Break
10:12 a.m. Jeremy Franken
10:24 a.m. Katherine Mullinax
10:36 a.m. Malcolm Harrison
10:48 a.m. Lawonda Warren
11:00 p.m. Break
11:12 p.m. Gina Leiser
11:24 p.m. Debbie Maken
11:36 p.m. Lunch
12:45 p.m. JNC Deliberations
The above interviews will be conducted in person at the Library Conference Room, Judge Daniel T.K. Hurley Courthouse, 205 North Dixie Highway, West Palm Beach, Florida, 33401.
Each interview will be ten minutes long, including a two-minute opening statement.
All JNC proceedings are open to the public, except for deliberations.
If you have any questions, please contact Gordon Dieterle at (561) 734-5552, or by email at [email protected]